Typically our emails are delivered around the end of the month. If you signed up in-store, you may be included on the next month’s email. You may wish to try signing up online as well to ensure that your address was entered correctly.
When you sign up online, you will receive a confirmation email, asking you to click a link to confirm your subscription. If you haven’t received the confirmation email, you should check your bulk or junk email folder for it. If it is not in your bulk email folder, you may want to try subscribing again. You may also wish to add our email address to your address book to ensure our emails reach your inbox. You will be given this email address during the sign-up process.
There are many reasons why you may no longer be receiving our emails: exceeded user quotas with your internet service provider (your inbox is full), vacation autoresponders, corporate firewalls, etc. It is best to add our email address to your address book to ensure our emails reach your inbox. You can find this email address at the top of each of our email campaigns, or during the sign-up process. Additionally, if you have a Gmail account, check your Promotions tab for our emails and move them to the Primary tab to make sure they are delivered there in the future.