Do you use any additives, preservatives or dough conditioners in your products?
No, we use only the finest ingredients in all of our products and never use additives, preservatives or dough conditioners of any kind. Each loaf is made by hand, from scratch from start to finish, every day.
Do your breads contain trans fat?
Our core line-up of breads consists primarily of flour, water, yeast and salt, so the ingredients that would add trans fat are not present in most of our products.
While we have always avoided trans fat, the Breadsmith stores that are kosher cannot use butter and may instead use margarine, which may contain partially hydrogenated oils. We try to use alternatives to margarine when we can to avoid trans fat. When we have to use margarine we select the best possible option to balance trans fat with other nutritional aspects and other fats.
Why is pan spray listed on the product's ingredient label?
When we bake our breads in pans, we have to use a release agent. In some situations that is a pan spray. Most pan sprays contain soy, which has been identified as one of the major food allergens. Because a trace amount of the pan spray may transfer to the exterior of the bread, we list it in the ingredients. Please contact your neighborhood Breadsmith and ask to speak to the store owner or manager to find out if they use a pan spray that contains soy.
Do your products contain allergens?
Allergens potentially present in our products may include wheat, eggs, milk, tree nuts, peanuts and soy. Each of our locations is locally owned and operated, so the product offerings vary greatly to provide each neighborhood with its own variety of products. Because of that, the possible presence of these allergens will vary from store to store.
If the bread you purchased was baked in a pan, it is possible that a trace amount of soy may be transferred to the loaf during the baking process. Please contact your neighborhood Breadsmith and ask to speak to the store owner or manager to find out if they use a pan spray that contains soy, or for other specific questions regarding any allergen concerns you may have.
Are any of your products vegan?
While our products are not certified vegan, many are made without animal products. In fact, our core line-up of breads is made with only flour, water, yeast and salt. Please refer to the ingredients and nutritional information for each product for more specific information.
Do you sell gluten free products?
Some of our locations offer gluten free bread on a limited basis. Please contact the store nearest you to find out if and when gluten free bread is available, or to place an order.
It is important to note that while the ingredients are gluten free, our bread is made in a gluten environment. We take production of gluten free products seriously and have strict procedures in place to ensure the safety of the product. Our bakeries are locally owned and operated and each owner decides which products out of more than 200 Breadsmith recipes they want to offer to their community. If they would like to offer gluten free products, they take extra precautions during production to make sure that there is no cross-contamination. They also test every batch before it is sold to confirm that the products exceed the federal requirements for gluten free. If you have any question about the process, please contact your local store and ask to speak to the owner or manager.
Can I order your breads and have them shipped to me?
Because our products are all natural and have a short shelf life compared to grocery store bread, we typically do not ship them. Shipping can compromise the quality and we truly want to provide our customers with the best quality product we can. Some of our bakeries do have the ability to do some limited shipping on select products. Contact your local store directly to inquire.
Where else can I buy Breadsmith bread? Are your products available at a grocery store near me?
Most of our bakeries sell bread to select wholesale accounts. It is best to contact your local Breadsmith to find out where Breadsmith products are available.
I have a request for a certain product. How can I submit it?
As all of our bakeries are individually owned and operated, each owner can choose from over 200 Breadsmith recipes, so each store will have different product offerings. Because every store makes their products from start to finish from scratch, they are able to make a wide variety of products if there are enough requests. Therefore, we suggest you contact the store directly to make a request for one of our products.
Where can I find coupons for your breads?
Because each Breadsmith is locally owned and operated, each store offers different promotional opportunities. Contact your local Breadsmith to inquire about possible coupons.
Additionally, some of our bakeries offer email club promotions, which may include coupons. Check our locations page at http://www.breadsmith.com/locations.html
for the location closest to you. If you find they offer an email club, you can sign up on their website or in the store.
I signed up for your email club, but haven't received any emails yet.
Typically our emails are delivered around the end of the month. If you signed up in-store, you may be included on the next month's email. You may wish to try signing up online as well to ensure that your address was entered correctly.
When you sign up online, you will receive a confirmation email, asking you to click a link to confirm your subscription. If you haven't received the confirmation email, you should check your bulk or junk email folder for it. If it is not in your bulk email folder, you may want to try subscribing again. You may also wish to add our email address to your address book to ensure our emails reach your inbox. You will be given this email address during the sign-up process.
I used to receive your emails, but now I no longer do.
There can be many reasons why you may not be receiving our emails: exceeded user quotas with your internet service provider (your inbox is full), vacation autoresponders, corporate firewalls, etc. It is best to add our email address to your address book to ensure our emails reach your inbox. You can find this email address at the top of each of our email campaigns, or during the sign-up process.
I'd like to apply for a position, or follow up on an application I submitted.
Since all of our stores are individually owned and operated, all employment needs are handled right at the store. Please contact your local Breadsmith store directly with your employment inquiry.
Which locations sell and accept Breadsmith Dough Gift Cards?
For a list of locations that sell and accept gift cards, please visit http://www.breadsmith.com/giftcards.html
Currently it is up to the individual Breadsmith owners to decide whether or not to offer gift cards. As a result, not all of our bakeries offer and accept gift cards. If you are purchasing a gift card for someone in another area, please contact the store that the recipient will be visiting for more information.
How can I check the balance of my gift card?
To check the balance of your gift card, simply stop by one of our participating locations and our retail associates will be happy to check it for you.
I'm interested in opening a Breadsmith in my area. Where do I begin?
For information about opening your own Breadsmith, please visit http://www.breadsmithfranchising.com
. This site will give you the background information and requirements necessary to get started.